Privacy Policy

Welcome to Translas (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://translas.com, make a purchase, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

• Personal Information: When you make a purchase or create an account, we may collect your name, email address, billing/shipping address, phone number, and payment information.
• Technical Data: Includes IP address, browser type, operating system, referring URLs, and other technical identifiers collected automatically through cookies and analytics tools.
• Communication Data: Information you provide when contacting us (via email, forms, or support channels).
• Marketing Data: Preferences about how you want to receive marketing materials or communications from us.

2. How We Use Your Information

• To process and fulfill your orders and provide customer support.
• To communicate updates, order confirmations, or responses to your inquiries.
• To improve our website, products, and user experience.
• To send marketing and promotional materials (only with your consent).
• To comply with legal obligations or prevent fraudulent activities.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior.
You can choose to accept or reject cookies through your browser settings. However, disabling cookies may affect some website functionalities.

4. Data Sharing and Disclosure

• We do not sell or rent your personal data.
• We may share data with trusted third parties that help us operate our business, such as payment processors, shipping providers, and analytics services.
• These third parties are bound by confidentiality and data protection agreements.
• We may disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, so we cannot guarantee absolute security.

7. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

• The right to access, correct, or delete your personal data.
• The right to withdraw consent at any time.
• The right to object to or restrict processing of your data.
• The right to data portability.
• The right to lodge a complaint with your local data protection authority.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.

9. Children’s Privacy

We do not knowingly collect or process personal data from children under the age of 16. If we learn that a child has provided us with personal data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Translas
Email: info@translas.com
Website: https://translas.com